PRIVACY POLICY
The following privacy policy states how Moody Eggs uses and handles the information received by its Website users. The privacy policy also discloses how this user information is protected.
Moody Eggs does everything in its power to protect the privacy of its Website users. Therefore, any identifiable information that may be collected from website users, during their use of the Website, will be handled as stated in this privacy policy. To ensure website users are familiar with this privacy policy and the handling of information resulting from this policy, we urge website users to read the privacy policy fully before using the Moody Eggs Website and services.
Please note that Moody Eggs has the right to amend its privacy policy when required. Subsequently, website users should refer to the privacy policy regularly to ensure they agree with how their information is handled and protected when using the Moody Eggs Website.
The Information That May Be Collected During the Use of the Moody Eggs Website
The information gathered by Moody Eggs is used to provide, or to improve, the services of Moody Eggs. Therefore, our company could request common personal information such as name, title, contact information, and demographic information.
In some cases, Moody Eggs can request information relevant for customer surveys and/or offers. Naturally, this information is used to improve the services of Moody Eggs, but also to provide website users with offers that may prove of interest to them. The use of your information by Moody Eggs is detailed further in this privacy policy.
How Moody Eggs uses information gathered on its Website?
Information collected on the Moody Eggs Website is used by Moody Eggs to understand the needs of website users and subsequently provide these website users with a better service. Specifically, the information collected on the Moody Eggs Website could be used for:
* The internal records of Moody Eggs;
* To improve the products and services of Moody Eggs;
* To send promotional emails to Moody Eggs users, which could relate to new products, special offers, and information that is of interest to the Website user. The promotional emails will be sent by Moody Eggs to the email address provided by the website user.
* To contact website users for market research purposes. Moody Eggs may contact website users via email or phone. Moody Eggs maintains the right to use submitted information for the customisation of the Website according to the preferences of website users.
Disclosure of Personal Information
Depending on the nature of your engagement with us, we may disclose your personal information to related entities and third parties that provide products and services to us. We may also disclose your personal information to our Website host or software application providers in certain limited circumstances, for example when our Website experiences a technical problem or to ensure that it operates in an effective and secure manner. We do not disclose your personal information without your permission, unless the disclosure is:
* in accordance with this Privacy Policy or any agreement you enter into with us;
* required or authorised by law, including without limitation, the Australian Privacy Principles;
* made with your consent.
Marketing
You consent to us using your personal information for sending you information, including promotional material, about us or our products and services, as well as products and services of our related entities and third parties, now and in the future. You also consent to us sending you such information by means of direct mail, telemarketing, email, SMS and MMS messages. You can contact us using the “Contact Us” details provided if you do not want to receive marketing information from us or if you want to stop receiving telemarketing.
We use cookies to collect and analyse certain types of information, including cookies, IP addresses, onsite behaviour, purchase history and other similar information.
Determining Privacy Preferences on Moody Eggs
The accuracy of your personal information on the Moody Eggs Website is important. Therefore, it is essential for website users to keep their personal information, which is stored on the Website, up-to-date. If you believe that any information collected by, or stored on, the Moody Eggs Website is no longer accurate, we urge you to contact Moody Eggs as soon as possible. Notifying Moody Eggs regarding inaccurate personal information is possible via post or email. Once we receive your correction request, Moody Eggs will amend your personal information.
Complaint resolution and mechanism
If you have a queson, concern or complaint regarding the way in which we handle your personal information, you should contact us using the “Contact Us” details provided. Moody Eggs takes the best practice approach to addressing privacy complaints. We will issue you with a timely response to any complaint that, if appropriate, will outline the measures that Moody Eggs will take to resolve the complaint.
Application and amendments of this Privacy Policy
Moody Eggs will take reasonable steps to let you know, generally, what sort of personal information it holds, for what purposes, and how it collects, uses and discloses that information. Moody Eggs is constantly improving and enhancing its services to customers, and may update this Privacy Policy from time to time. Any changes to the policy will be advised to you by updating this page on our Website.